Pre-Order Questions
What is your MOQ (minimum order quantity)?
The MOQ for screen printing is 24 garments for a 1-color print. Minimums go up based on the complexity of the art work and number of print locations. Garments can be mixed and matched as long as the design stays consistent.
The MOQ for embroidery is 12 pieces. Orders must be placed in multiples of 6: i.e. 12, 18, 24, 30 and so on.
What are the artwork requirements before I submit my order?
Artwork for screen printing should be submitted in PNG, PSD, PDF, or AI hi-resolution files. Please have all files labeled with your brand, business, or first and last name. We are able to vectorize/adjust artwork if necessary. Standard art fees apply.
Artwork for embroidery should be submitted in JPEG.
What type of blank garments do you carry?
We do not keep an inventory of blank garments. All garments are sourced specifically for your order.
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but the online catalogs for all our top vendors are on our home page. Once you’ve decided on your garments, you can add them to your order form. Looking for something you don’t see? Let us know and we can probably help.
Can I provide my own garments?
Yes. If you are able to produce garments we can print on, no further action is required. If you provide something that we’re not familiar with, you will be asked to sign a waiver indicating that NUCLEAR PRINTING LLC is not responsible for any issues that may come up before, during, or after the printing process.
How big can you print my artwork?
Regular prints can be up to: 12.75w x 14.5h
Oversized prints can be up to: 14.5w x 18h
Joggers/Sleeves can be printed up to: 17 inches in length
Does the price go down the more I print?
Yes. As the quantity of shirts goes up, the price per print goes down. Our MOQ is 18 and the next price breaks are at 36, 60 and 100. Please submit a request for a quote and we will be able to promptly provide you with accurate pricing.
After Your Order Is Submitted
What happens after I submit my order?
After your order is submitted, we will put together a quote for you, including mock ups. If the proper PRE ORDER steps are done correctly, we can send you an accurate quote for approval. If there is missing and/or incorrect information or art, we will need to get more info from you, which can delay your order. We strive to provide accurate and prompt service to all who inquire. If you need help with your order, please notate it in the comments section on your order form, and we will be happy to help.
I approved the art and quote. What’s next?
After the artwork and quote is approved a payment link will appear on your invoice. We require full payment upfront to start the order. Some exceptions can be made for larger orders. Please inquire when submitting your order. All of our payment processing is done with a secure credit card processor. We also accept cash and CashApp.
When will I receive my printed or embroidered goods?
Rest assured, the top screen printing shop in the mid-west has your back. Your order will be completed in 10-14 days. We will notify you via email when your order is complete.
I need a rush order.
We can sometimes accommodate rush orders. Please have ALL of the PRE ORDER information ready to go when you submit your order. If you do not have everything ready, it is very unlikely we will be able to complete your order on time.
